{"version":"1.0","type":"rich","provider_name":"Everlit","provider_url":"https://everlit.audio/","title":"If you want to talk to a real person, press 8 - not how it is, but how it should be","description":"My suggestion is that these automated assistants for doctors and others should say, “If you want to talk to a human being, push 8.” Wouldn’t that be great, writes Robert Ault of Lyndhurst in a letter…","author_name":"Advance Local","thumbnail_url":"https://cdn.everlit.audio/covers/artl_KV25sZ0WznK/7fbae82e-006f-4c1e-ab56-1ed6bc25aef3/small.png","width":480,"height":136,"html":"\u003ciframe title=\"If you want to talk to a real person, press 8 - not how it is, but how it should be\" src=\"https://everlit.audio/embeds/artl_KV25sZ0WznK\" width=\"100%\" height=\"136px\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen\u003e\u003c/iframe\u003e"}