{"version":"1.0","type":"rich","provider_name":"Everlit","provider_url":"https://everlit.audio/","title":"Opinion: Cutting the line: How DHMC’s broken grievance system silences families","description":"When a hospital system grows into a regional monopoly, its leadership often repeats a familiar mantra: the patient comes first. We are told that internal grievance procedures exist to safeguard care,…","author_name":"Valley News","thumbnail_url":"https://cdn.everlit.audio/covers/pblc_qJWx3kIpY8Q/2141a92a-9110-4b24-bbf7-9e20c1188761/small.png","width":480,"height":136,"html":"\u003ciframe title=\"Opinion: Cutting the line: How DHMC’s broken grievance system silences families\" src=\"https://everlit.audio/embeds/artl_abyJH2yBbpK\" width=\"100%\" height=\"136px\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen\u003e\u003c/iframe\u003e"}